Chrisp Street Market Community Cycles two children having a cycling lesson
Partners from local authorities and organisations around Scotland were invited to hear from a variety of guest speakers who shared their experience and expertise in influencing attitudes, habits and behaviour.
These sessions are part of the Places for Everyone event programme – Engage · Inspire · Learn
Why it’s important to influence public behaviour
First, we hear from Susanne Mueller, Communities Coordinator, Sustrans Scotland. Susanne highlights two key reasons why it’s important to influence public behaviour, in relation to Active Travel:
Tackling the climate crisis
Improving public health
Leven’s Behaviour Change Action Plan
Next, Susanne is joined by Daniel Prince, Infrastructure Coordinator, Sustrans Scotland and Enid Trevett, Community Engagement Officer, Coalfield Regeneration Trust. They share how the Coalfield Regeneration Trust has successfully co-developed Leven’s Behaviour Change Action Plan. This includes embedding the following values into the Behaviour Change Action Plan:
Local first;
Involve young people;
Using what is already available; and
The spirit of community needs to be fostered through the way actions are delivered.
Cycling Scotland’s Behaviour Change Initiatives
Last, we hear from Katharine Brough, Head of Behaviour Change at Cycling Scotland. Katharine speaks about the Cycling Friendly programme and how the award and grant funding programme works with organisations in a variety of workplace, education and community settings across Scotland. The programme aims to address barriers to cycling and increase access to bikes and cycling rates. The session also touches on the available tools for creating and sustaining behaviour change.
Partners from local authorities and organisations around Scotland were invited to hear from a variety of guest speakers on how to create more inclusive spaces.
These sessions are part of the Places for Everyone event programme – Engage · Inspire · Learn
Design Justice Network
First, we hear from Leah Lockhart and Raina Armstrong, both members of the Design Justice Network. Design Justice is an exploration of how design might be led by marginalized communities, dismantle structural inequality and advance collective liberation. The Design Justice principles are a practical framework for planning work and decision making. Below, you can find the recording of the session and you can access additional resources here.
Queering Public Space
How do you make transport and public space more inclusive? Are there design aspects that can help to make these safer and more welcoming? Can the organisation of transport and public space help to desist hate crimes and gender-based violence? We hear from Dr Ammar Azzouz and Mei-Yee Man Oram of Arup, and Professor Pippa Catterall of University of Westminster. They draw upon recent research to explore these various pressing issues. Below, you can find the recording of the session and you can access the full Queering the Public Space report here.
Make Space for Girls
Last, we hear from Imogen Clark and Susannah Walker, co-founders of a new charity, Make Space for Girls. It was set up to campaign for parks and similar public spaces to be welcoming to girls and young women. Many parks, play equipment and public spaces are designed for the default male. Therefore, Make Space for Girls use research, consultation, engagement and education to drive an approach to the planning and development of parks and similar public spaces. Undoubtedly, these spaces should recognise the different needs of girls and young women and should find ways to meet those needs. Below, you can find the recording of the session.
Connecting Woodside, previously known as Woodside Mini-Holland, was funded by Sustrans Scotland through Places for Everyone, and Glasgow City Council. The Places for Everyone programme is funded by Transport Scotland.
As part of the Places for Everyone event programme – Engage · Inspire · Learn – partners from local authorities and organisations around Scotland were invited to hear from a variety of voices on the challanges of Low Traffic Neighborhoods.
Split into several sessions, we explored a range of topics from engagement and design to research and monitoring. All of the sessions were recorded and have been made available to view online.
Designing & budgeting for LTNs
Giulio Ferrini, Head of Built Environment at Sustrans London, shares the lessons learnt from a year of trial LTNs in London. Watch to learn more about designing successful LTNs and the costs involved.
Making the Case for LTNs
Will Wright, Evaluation Manager at Sustrans, talks through some the existing research on LTNs, Sustrans’ Introductory Design Guide and the importance of monitoring and evaluating interventions.
Katie Pennick, Campaigns Lead and Caroline Stickland, Partnerships Lead at Transport for All, share more information about the Pave the Way report, which is the product of six months research into how disabled people have been impacted by LTNs.
You can download Katie and Caroline’s slides here.
The Importance of Engagement
Why do we want to engage? Who do we engage with? How do we minimise risk and maximise equity? Ben Addy, Head of Collaborative Design at Sustrans London, runs through the principles of why engagement is important and what meaningful engagement looks like.
Lessons Learnt: City of Edinburgh Council
We hear from Paul Matthews from AECOM, who shares some of the lessons they’ve learnt since implementing LTN interventions in Edinburgh.
As part of our support for local authorities and other bodies to deliver high quality infrastructure that is accessible for all, Sustrans Scotland are hosting a series of online workshop on inclusive design. We have invited people with lived experience from around Scotland to help Sustrans and our partners understand how we can improve our designs and standards to increase accessibility for everyone.
The workshops are intended to be a safe space, where people can discuss the real life issues that they have faced and build working relationships with those designing walking, wheeling and cycling routes.
Session 1 – Inclusive Design
Spaces for People has enabled statutory bodies to implement temporary measures focused on protecting public health and supporting physical distancing.
Due to the nature of this programme, created as an emergency response to Covid-19, successful applicants were encouraged to implement the temporary infrastructure in a timely manner and provide visible improvements that had an immediate benefit. The fast-paced nature of the implementation process, meant that the opportunity for comprehensive community engagement, consultation and communication was limited. With the need for physical distancing during essential journeys still prominent, and no sign of this changing in the near-future, we need to ensure that this temporary infrastructure is designed in such a way that it is inclusive to all.
On Thursday 12th November we were joined by various local authorities, user groups and other stakeholders to discuss the topic of Inclusive Design. This workshop, co-hosted by SCOTS and Sustrans, was the first of the series, whereby delegates heard from individual users on their lived experiences during the Covid-19 pandemic, as well as Local Authorities regarding their inclusive design approaches. The format gave delegates the opportunity to meet each other and discuss learning points, improve shared understanding and knowledge, and liaise with transport professionals and users alike.
Three key themes were prominent throughout the workshop – Inclusive Engagement, Inclusive Communication, and how we evolve as this temporary infrastructure becomes longer-term.
Inclusive Engagement
Attendees agreed that during the engagement process, often the same voices are heard. It’s imperative that engagement reaches the unheard voices, providing equal opportunities for all to engage from the beginning and throughout the project lifespan. Other inclusive engagement suggestions included making use of British Sign Language during online engagement, and looking for alternatives to using maps and designs for people who are visually impaired.
Inclusive Communication
There needs to be a long-term change to how we communicate, thinking about how to inform everyone of changes. Perhaps this is an opportunity to update corporate communications strategies to be more inclusive. Frequent communication with access panels, QR codes and the use of digital technology to communicate were also suggestions given during this workshop.
Temporary Infrastructure in the longer-term
It was recognised by attendees that although the temporary interventions were implemented as an emergency response to Covid-19, these interventions are now longer-term, with an opportunity for all local authorities to consider this a learning process and adjust accordingly for the future.
Session 2 – Inclusive Communication
On Thursday 4th March we were joined again by various local authorities, user groups and other stakeholders, this time to discuss the topic of Inclusive Communication. In this workshop delegates heard from Hussein Patwa, who reminded delegates of the basics when it comes to communication – who, why, what, when, and where. We were joined by James Davidson, Communications and Research Co-ordinator at Disability Equality Scotland (DES) who shared insight into DES’ Inclusive Communication Hub and the Six Principles of Inclusive Communication.
Delegates then heard from individual users on their lived experiences during the Covid-19 pandemic and Aberdeen City Council shared their lessons learnt from their Spaces for People interventions. Again, the format gave delegates the opportunity to meet each other and discuss learning points, improve shared understanding and knowledge, and liaise with transport professionals and users alike.
This session highlighted key discussions around identifying quick wins, sharing lessons learnt, understanding the importance of working relationships, as well as inclusive engagement and consultation. This includes, but isn’t limited to:
Quick wins
Avoid jargon
Avoid information overload
Using alt text and explaining images
Using simple language
Suitable fonts, colours and contrasts
Shadowing people to understand their perspective
Lessons Learnt
Many maps and diagrams are not accessible
Don’t assume because you have communicated you have been understood
Consider the needs of people with neurodivergent conditions
Working Relationships
Working closely with access groups
Importance of collaboration with people with different communication support needs
Making the most of critical friends
Setting up advisory groups of people with disabilities linked to council departments
Engagement and Consultation
Engaging from the start of the process through as many means as possible
Engagement should be prepared well in advance for fast-delivered projects
Improved understanding of BSL communication for engagement
EqIAs should be participatory
If people aren’t at a consultation, perhaps it’s because they can’t access it
Use various channels to speak to as many people as possible
Sustrans’ Martin Laban, Evaluation Manager for the Research and Monitoring Unit outlines the principles of monitoring and evaluation techniques in relation to Spaces for People.
Dynamic engagement
Monitoring and evaluating the impact of Spaces for People projects is more important than ever before due to the limited opportunity for engagement on temporary emergency measures that are being introduced.
Sustrans offer a broad range of monitoring techniques in support of this to help assess how Spaces for People projects are delivering for communities in response to Covid-19.
In this knowledge sharing session, Sustrans Evaluation Manager, Research and Monitoring Unit, Martin Laban discusses the value of understanding the impact of temporary measures have had throughout the UK in helping to shape future permanent infrastructure.
The Space to Move tool has been used to monitor and evaluate public reception of temporary infrastructure changes throughout the UK.
Guidance on standard best practice for monitoring and evaluation can be found here.
Three strategic principles
When it comes to monitoring and evaluation, there are three main strategies that can be empoyed.
Process Evaluation – Attempt to understand why you may or may not have achieved your outcomes. Did it relate to the how it was delivered, factors beyond control of the project, or process and approach used?
Look – Employ visual monitoring techniques in order to see how where your project is and isn’t working (i.e. automatic counters, manual counts, video analysis of traffic speed, volume or ATC).
Listen – Engage meaningfully with communities and key stakeholders to understand public perception of temporary measures (i.e. GIS and survey tools). This has been successfully employed within Spaces for People through Commonplace and Space to Move tools.
Questions Answered
Why is monitoring and evaluation important?
What strategies are most effective for understanding Spaces for People impacts?
How can Sustrans help support local authorities monitor and evaluate their project delivery?
What has monitoring and evaluation of Spaces for People interventions actually shown us?
Note: the examples shown are in no way prescriptive and are for information only. Where specific products are shown in this document, this does not constitute Sustrans’ endorsement of that product.
In today’s session, Colin Howell and Craig Baxter from The Highland Council share their experiences of implementing Spaces for People temporary infrastructure changes across the region.
Doug Mitchell and Jess Action from Sustrans’ Research and Monitoring Unit (RMU) team also give further explanation of the data driven support Sustrans has provided The Highland Council.
This knowledge sharing session aims to give partners key insights and valuable waymarkers about how to make their most of their own suite of temporary Spaces for People proposals.
Looking back
One of the major focus points of the Highland Council’s intervention plan was linking key healthcare facilities throughout Inverness.
Temporary cycle lanes on Milburn Road improve active travel links to Raigmore Hospital from Inverness city centre. Ewen Donaldson/Sustrans
By creating temporary cycle lanes and widening footways along the routes which connect healthcare facilities, the Council has been able to expand the opportunities for physical distancing and support safe access for for key workers.
Another suite of temporary interventions in the Highland capital has focussed on creating spaces for physical distancing along main shopping streets and tourist areas.
As lockdown eases and people begin to return to these areas in greater numbers, these changes could prove vital in allowing residents and visitors to get around whilst protecting public health.
Bridge Street is just one of the many streets in Inverness city centre that has benefited from Spaces for People interventions. Ewen Donaldson/Sustrans
Temporary road closures and speed restrictions introduced in places such as Dingwall, Fort William and Portree have also helped keep rural communities safe from the spread of Covid-19.
Questions answered
What learning experiences has the Highland Council gained and which have been the most useful?
What are the main achievements of the Council’s Spaces for People project?
How has partnering on Spaces for People differed for the authority as compared with Places for Everyone?
How can Sustrans assist local authorities with project research and monitoring?
More information on The Highland Council’s Spaces for People project can be found here.
Note: the examples shown are in no way prescriptive and are for information only. Where specific products are shown in this document, this does not constitute Sustrans’ endorsement of that product.
The majority of children in Scotland have been learning from home since the Covid-19 pandemic hit the UK in March. Sustrans.
Spaces for schools
It’s been just under one month since children throughout Scotland returned to school after a long hiatus due to the Covid-19 pandemic.
Prior to and during time this time, Sustrans have been working with local authorities through the Spaces for People programme to ensure that children have been able to get to and from class safely.
In this week’s knowledge sharing session, Sustrans Infrastructure Officer Dan Jeffs discusses how temporary infrastructure around schools has been supporting walking, wheeling and cycling.
Dan Jeffs talks about the benefits of children travelling actively to school, both within the Covid-19 pandemic and beyond.
Teaching active travel
There are three main ways to help parents and children travel actively to and from school:
School Streets
Low Traffic Neighbourhoods
Place-based measures
Whether its through speed limit restrictions, priority access times or closed streets, each of these changes moderates driver behaviour to prioritise the comfort and safety of those the school run.
Thinking smart, staying healthy
National advice very much favours children travelling to school actively where possible. The key here is in expanding what is possible.
Not only do one third of children said they would like to cycle to school if they could, but active travel to school has been shown to increase children’s concentration levels for up to four hours.
Closing roads to traffic encourages children to travel actively and see the playground in the street. Colin Hattersley/Sustrans
“Where possible your child should travel to and from school on foot, bike or scooter while maintaining physical distance.”
www.parentclub.scot
The regular exercise that walking, wheeling and cycling provides also helps to keep children healthy, reducing sick days and improving school conduct.
Less cars on school roads travelling at slower speeds has been shown to reduce traffic accidents.
A breath of fresh air
The Kelvin Way in Glasgow was closed to traffic earlier this year in order to provide access to green spaces and give people room to exercise. Sustrans.
Promoting health and active travel is also about contributing to a sustainable environment, an issue which will affect future generations more than anyone else.
By walking, wheeling or cycling to school instead of taking the car, our air quality has been shown to improve time and again.
With Scottish Climate week just around the corner on September 14th, and Clean Air Day on October 8th, it is now more important than ever to consider the effects our travel habits have on those most vulnerable to the consequences.
There have been big increases in the amount of traffic on residential streets over the past few decades. This has resulted in more noise and air pollution as well as a greater danger on roads.
To address this problem, some local authorities have put in place filters such as bollards or planters, through which people can walk or cycle, but not drive.
Other local authorities have taken a more strategic, holistic approach, and removed through-traffic from entire residential areas..
This application, known as a Low Traffic Neighbourhood (LTN) is widespread in the Netherlands. It means that private motorised vehicles can still access all homes and businesses, but they cannot cross through a neighbourhood. People can therefore only travel through the area on foot, wheel, bicycle or bus.
Low Traffic Neighbourhoods: where people can only only travel through an area on foot, bicycle or bus.
What makes them so good for communities?
Low Traffic Neighborhoods have been proven to significantly reduce traffic volumes, both in the residential streets and across the entire residential area.
This is known as traffic evaporation – when short trips previously made by cars are now taken by other modes, such as by foot or bike.
In light of this, Low Traffic Neighbourhoods can be described as a public health tool rather than a transport tool.
This knowledge sharing session explores the different ways in which towns and cities across Scotland can implement Low Traffic Neighbourhoods so that local communities can reap the benefits of this simple, cost-effective measure.
Note: the examples shown are in no way prescriptive and are for information only. Where specific products are shown in this document, this does not constitute Sustrans’ endorsement of that product.
Temporary measures introduced through Spaces for People are designed to protect public health and facilitate essential journeys for all groups, including those with additional support and mobility needs.
In support of this, Sustrans are working closely with local authorities to ensure that people with disabilities and other affected groups are considered appropriately throughout every project.
Today, we’re joined by Ali MacDonald, Organisational Lead for Healthy and Active Environments, Public Health Scotland as well as David Hunter, Independent Consultant at Mobility Access Committe Scotland (MACS) to discuss appropriate accessibility provisions across a variety of contexts in temporary infrastructure design.
Temporary ramps provide a quick, simple and cost-effective solution to the mobility needs of those maneuvering a wheelchair, pram or a walker. Market Square, Fraserburgh. Abermedia/Sustrans
Main Considerations
In terms of specific measures, please consider:
Many disabled people are more reliant on their cars and taxis than others. Appropriate provision must be made for parking, access etc.
Safe space for pedestrians should be separate from cyclists.
Pavements should be kept free of obstacles/clutter, including roadworks. signs, bins, encroaching vegetation. These can be a particular hazard for visually impaired people and constrain footways for everyone.
Any areas separated off to provide extra walking or cycle space must take into account how disabled people can get on or off the pavement; this is especially important at bus stops.
Barriers (for example used to delineate a temporary pavement from a traffic lane) should be detectable by a blind person using a long cane.
Attention should be given to making sure enforcement (for example of traffic speed, parking/cycling on pavements) is effective.
Further guidance on how to design inclusive walking, wheeling and cycling infrastructure in response to Covid-19 can be found here.
Questions Answered
How do we ensure that projects meet the needs of everyone?
How can we effectively consider the needs of disabled people without deepening existing health inequalities?
What are the accessibility considerations around removing things from the streetscape to create more space?
Note: the examples shown are in no way prescriptive and are for information only. Where specific products are shown in this document, this does not constitute Sustrans’ endorsement of that product.
